CLEAR FROM THE START
Your waiting-list privacy.
Last updated: 7 November 2026.
New waiting-list registration is paused while we finalise our supplier agreement. The signup form is not collecting names or email addresses. Existing registrations, if any, remain protected by this notice, and withdrawal requests are still available.
Who looks after your details?
VerseCall is a brand of VideoVerse Ltd, Scotland. VideoVerse Ltd is responsible for the personal information collected through this waiting list. Contact us at owner@videoverse.live with privacy questions or requests.
What we collect
We collect your email address and, if you choose to provide them, your first name, preferred package and SIM preference. We record when you registered, the wording of your launch-email permission and whether you have withdrawn it.
To protect the form from abuse, we briefly store a one-way coded representation of the connection’s IP address for rate limiting. We do not store the raw IP address in the waiting-list database. Our hosting providers also process technical request information to operate and secure their services.
Why we use it
We use your details to record your interest and email you about VerseCall’s launch and availability. We rely on your consent for those emails. We use legitimate interests to keep the form secure, prevent duplicate entries and understand aggregate demand for the proposed plans.
Joining this list does not create a mobile contract or a VideoVerse social account. We do not ask for payment details. Your details will not be added to unrelated VideoVerse marketing or sold to another business.
Who can access it?
Access is limited to authorised people working on VerseCall and the providers that host the site and database. We use Vercel for website hosting and Supabase for the waiting-list backend. The waiting-list database is hosted in the UK (London). Technical processing by these providers may involve international transfers under their applicable data-processing arrangements and safeguards.
We can share anonymous totals and package preferences with potential suppliers. Your email address and name are not needed for those discussions.
How long we keep it
We retain an active waiting-list registration for up to 12 months from registration, unless you withdraw sooner or separately choose to become a customer. Old registrations are removed during routine signup and owner-review processing. If you withdraw, we stop launch updates and retain only the minimal record needed to respect that choice and evidence how permission was handled. Abuse-prevention rate-limit records are cleared after two days during normal processing.
You stay in control
You can withdraw consent at any time through the unsubscribe link in a launch email or by contacting owner@videoverse.live. Withdrawing consent does not affect the lawfulness of earlier processing.
You may also request access, correction or deletion of your personal information, or ask us to restrict processing. You can object to processing based on legitimate interests and, where applicable, request a portable copy. We may need to verify your identity before fulfilling a request.
If you are unhappy with how we handle your information, contact us first. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.
Cookies and tracking
The public waiting-list page does not use advertising cookies, third-party analytics or tracking pixels. Owner access uses a session held in memory while the page is open, rather than saving a login token in browser storage.
Changes to this notice
We will update this page if the waiting-list arrangements change. If we want to use your details for a new purpose, we will explain it and obtain any additional permission needed.